--- title: "Sony TV remote not working? How to fix it | Simple TV Remote" description: "Sony TV remote not working? How to fix it To fix a Sony BRAVIA remote, first press the power button on the TV to check that the TV responds. Then replace the batteries, reset the remote by removing the batteries and holding its power button for three seconds, and pair a Bluetooth remote again from S" canonical: "https://simpletvremote.com/tv-remote-not-working/sony/" language: "en" --- Sony · Remote not working # Sony TV remote not working? How to fix it To fix a Sony BRAVIA remote, first press the power button on the TV to check that the TV responds. Then replace the batteries, reset the remote by removing the batteries and holding its power button for three seconds, and pair a Bluetooth remote again from Settings > Remotes & Accessories. [Coming soon to iPhone](https://simpletvremote.com/#get)[Check your TV](https://simpletvremote.com/compatibility/)Free check · $5.99 once · No subscription Sony remote stopped working? Press the power button on the TV first to check the TV responds. Then put in new batteries, reset the remote by holding its power button with the batteries out, and pair a Bluetooth remote again from Settings. While you sort it out, your iPhone can be the remote over your home Wi-Fi. ## Every fix, step by step From Sony’s own support pages. Work down the list. 1. ### Check that the TV itself works Press the power button on the TV. If the TV responds, the problem is the remote. Sony's printed Reference Guide or Setup Guide shows where the button is on your model. [Source](https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html) 2. ### Check the remote and batteries 1. Point the remote at the sensor on the front of the TV. 2. Keep the sensor area clear. 3. Turn off any fluorescent lights. They can interfere with the remote. 4. Check that each battery matches the + and - marks in the battery compartment. 5. Replace the batteries with new ones. [Source](https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html) 3. ### Reset the remote Sony says a reset can fix a remote affected by poor battery contact or static electricity. 1. Take the batteries out of the remote. 2. Press the power button on the remote for three seconds. 3. Put new batteries in. [Source](https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html) 4. ### Bluetooth remotes: reduce interference Remotes with a MIC button or a Google Assistant button connect to the TV by Bluetooth. Microwaves and Wi-Fi use the same radio band and can interfere. - Use the remote closer to the TV, with no people, walls or metal objects in between. - Don't use it while a microwave is running nearby. - Turn off other Bluetooth devices. - Turn the TV's Bluetooth off and on again: Quick Settings, then Settings > Remotes & Accessories > Bluetooth. - Sony suggests keeping Wi-Fi access points and microwaves at least 10 m (about 33 feet) from the TV, and using 5 GHz Wi-Fi if you have it. [Source](https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html) 5. ### Pair the Bluetooth remote again This is the menu in one of Sony's BRAVIA Help Guides. Menu names can differ by model and year, so check the Help Guide for your TV if you don't see these items. Quick Settings **›** Settings **›** Remotes & Accessories **›** Remote control **›** Connect via Bluetooth **›** Connect a new remote 1. Follow the on-screen instructions to connect the remote. 2. If the supplied remote can't open the menu, Sony says you can use another Sony TV's remote to reach Connect a new remote, then connect the supplied remote. [Source](https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html) 6. ### Restart the TV 1. Press and hold the power button on the remote for about 5 seconds, until the TV restarts and shows a shutting-down message. 2. If the remote doesn't respond, unplug the TV, press the power button on the TV once, wait 2 minutes, and plug it back in. 3. Your settings and data are not lost when the TV restarts. [Source](https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-01_03.html) 7. ### Use your iPhone while you fix it Your phone can stand in for the remote. Sony BRAVIA TVs with Google TV or Android TV work with Google's own Google TV app on iPhone. Open it, tap TVs nearby, select your TV, enter the code shown on the TV, and tap Pair. Your phone and TV must be on the same Wi-Fi network. - Simple TV Remote is an iPhone remote that works over your home Wi-Fi. It works only if your TV runs a platform it supports. Check your model at /compatibility/. - A phone remote can't help with a TV that has never been connected to Wi-Fi. [Source](https://support.google.com/googletv/answer/11136134?hl=en&co=GENIE.Platform%3DiOS) ## Use your iPhone instead Simple TV Remote works with Sony TVs that run Google TV, over your home Wi-Fi. Check your model, then try it free in the app. [SonySony BRAVIASony BRAVIA TVs from 2021 onward run Google TV and are the first sets Simple TV Remote is built and tested on.Google TV · 2021–2026 · 169 models](https://simpletvremote.com/sony/bravia-google-tv/)[SonySony BRAVIASony BRAVIA TVs from 2015 to 2020 run Android TV and use the same Google remote service that Simple TV Remote is built on.Android TV · 2015–2020 · 101 models](https://simpletvremote.com/sony/bravia-android-tv/) ## Sources Every compatibility fact on this page comes from these sources. Dates show when we last checked each one. [How we build the TV list](https://simpletvremote.com/how-we-test/). 1. [Sony BRAVIA Help Guide: The remote control does not operate](https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html)Checked Oct 7, 2026 2. [Sony BRAVIA Help Guide: If a full reset (restart) of the TV is required](https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-01_03.html)Checked Oct 7, 2026 3. [Google TV Help: Cast, connect & control your TV with the Google TV app (iPhone & iPad)](https://support.google.com/googletv/answer/11136134?hl=en&co=GENIE.Platform%3DiOS)Checked Oct 7, 2026 ## Questions Why is my Sony TV remote not working? Most often it's weak batteries, something blocking the TV's sensor, or a lost Bluetooth connection on voice remotes. Point the remote at the front of the TV, turn off fluorescent lights, and put in new batteries the right way round. If that doesn't help, reset the remote. How do I reset a Sony TV remote? Take the batteries out, press the power button on the remote for three seconds, then put new batteries in. Sony says this can fix problems caused by poor battery contact or static electricity. How do I pair a Sony remote to my TV? Remotes with a MIC or Google Assistant button pair by Bluetooth. Go to Quick Settings > Settings > Remotes & Accessories > Remote control > Connect via Bluetooth > Connect a new remote, and follow the steps on screen. Menu names can differ by model and year. How do I fix a Sony voice remote that keeps dropping out? Turn the TV's Bluetooth off and on: Quick Settings, then Settings > Remotes & Accessories > Bluetooth. Then pair the remote again from Connect a new remote. Turn off other Bluetooth devices nearby while you test. Why does my Sony voice remote only work up close? Bluetooth remotes share a radio band with Wi-Fi and microwaves, which can interfere. Use the remote with nothing in between, don't use it while a nearby microwave runs, and turn off other Bluetooth devices. Sony suggests keeping routers and microwaves about 33 feet from the TV. How do I restart a Sony TV if the remote doesn't work? Unplug the TV, press the power button on the TV once, wait 2 minutes, and plug it back in. With a working remote, hold its power button for about 5 seconds instead. Your settings aren't lost. Can another Sony remote help? Yes, for pairing. Sony says you can use another Sony TV's remote to open Connect a new remote, then connect the remote that came with your TV. Can I use my iPhone as a Sony TV remote? Yes, on Sony BRAVIA TVs with Google TV or Android TV that are on your Wi-Fi. Google's own Google TV app works: tap TVs nearby, pick the TV and type the code. Simple TV Remote works the same way, and you can check your TV free first. Why does my Sony voice remote work only up close? Remotes with a MIC or Google Assistant button use Bluetooth, which Wi-Fi routers and microwaves can disturb. Move the router or microwave away from the TV, remove obstacles, and pair the remote again. How do I restart a Sony TV without the remote? Unplug the TV, press the power button on the TV once, wait 2 minutes, and plug it back in. Can a Sony remote from another TV help? Yes, for pairing. Sony says you can use another Sony TV's remote to open Connect a new remote, then connect the remote that came with your TV. ## Check your TV free. Pay once if it works. Simple TV Remote pairs with your TV and sends real commands before you pay anything. If it works, unlock it for $5.99, once. [Coming soon to iPhone](https://simpletvremote.com/#get)[Check your TV](https://simpletvremote.com/compatibility/)Free check · $5.99 once · No subscription