---
title: "Support | Simple TV Remote"
description: "Get help with Simple TV Remote: setup, connection problems, purchases and refunds."
canonical: "https://simpletvremote.com/support/"
language: "en"
---

# Support

Email [support@simpletvremote.com](mailto:support@simpletvremote.com). A person reads every message. Tell us your TV’s model number, your iPhone model and iOS version, and what happened.

[

### Troubleshooting

TV not found, pairing fails, buttons stop working.

](https://simpletvremote.com/help/troubleshooting/)[

### Check your TV

See if your model is supported and what works.

](https://simpletvremote.com/compatibility/)[

### Purchases and refunds

Restore your unlock or ask Apple for a refund.

](https://simpletvremote.com/help/restore-purchases/)